October 10, 2017

ProMaintenance delivers turn-key maintenance for Textron Aviation customers

WICHITA, Kan. (Oct. 10, 2017) – Textron Aviation Inc., a Textron Inc. (NYSE:TXT) company, is further simplifying ownership and maintenance for Cessna Citation, Beechcraft King Air and Cessna Caravan customers with its new turn-key, factory-direct maintenance solution: ProMaintenance. Customers enrolled in ProMaintenance will benefit from Textron Aviation facilitating the complete management of scheduled, unscheduled and aircraft on ground (AOG) maintenance events.

“Designed to alleviate any additional complexity that comes with managing aircraft maintenance, ProMaintenance is an ideal solution for an owner-operator or a larger operation that may not have a full flight department,” said Kriya Shortt, senior vice president, Customer Service. “ProMaintenance is just the latest example of how we are delivering on our commitment to ensure aircraft ownership is as simple as possible for our customers.”

Customers enrolled in ProMaintenance receive a customized support program tailored to their needs that can include:

  • Dedicated director of maintenance
  • Total management of scheduled, unscheduled and AOG maintenance events
  • Aircraft pickup to and from service center
  • Management of airworthy directives, service bulletins and inspections
  • Technical records administration
  • Maintenance tracking and reporting
  • Coordination of approved modifications and repairs

About Textron Aviation Service

Textron Aviation offers customers factory-direct service and support throughout their entire ownership experience. Through a global network staffed with more than 3,000 employees, customers have direct access to a team of expert service representatives offering maintenance, inspections, parts, repairs, avionic upgrades, equipment installations, refurbishments and other specialized services. Textron Aviation manages a growing fleet of mobile service units (MSU) and rapid response aircraft that can be mobilized to respond to maintenance events by contacting 1CALL, a team of AOG specialists providing prioritized service and support during unscheduled maintenance events. Textron Aviation’s robust international support footprint includes a global network of 18 company-owned service centers, nearly 200 authorized turbine service facilities, more than 60 MSUs and three dedicated aircraft for complete, immediate 24/7 response.

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About Textron Aviation Inc.
Textron Aviation Inc. is the leading general aviation authority and home to the Beechcraft, Cessna and Hawker brands, which account for more than half of all general aviation aircraft flying. Textron Aviation has decades of unmatched experience in designing, building and supporting airplanes. It provides the most versatile and comprehensive general aviation product portfolio in the world through five principal lines of business: business jets, general aviation and special mission turboprop aircraft, high performance piston aircraft, military trainer and defense aircraft, and a complete global customer service organization. Its broad range of products include such best-selling aircraft as Citation and Hawker business jets, King Air and Caravan turboprops and T-6 military trainer aircraft, all of which are backed by the industry’s most capable global service network. For more information, visit www.txtav.com

About Textron Inc.
Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna, Beechcraft, Hawker, Jacobsen, Kautex, Lycoming, E-Z-GO, Greenlee, Textron Off Road, Arctic Cat, Textron Systems, and TRU Simulation + Training. For more information, visit: www.textron.com.

Certain statements in this press release are forward-looking statements which may project revenues or describe strategies, goals, outlook or other non-historical matters; these statements speak only as of the date on which they are made, and we undertake no obligation to update or revise any forward-looking statements. These statements are subject to known and unknown risks, uncertainties, and other factors that may cause our actual results to differ materially from those expressed or implied by such forward-looking statements.